Last updated: 9/13/2025
Successful Pathways provides services through two arms:
– Successful Pathways Coaching – behavior coaching and educational support for parents and educators.
– Successful Pathways Behavioral Consulting Inc. – consulting and therapy-related services that may involve insurance billing and fall under HIPAA requirements.
This Privacy Policy explains how we handle personal information for both Coaching and Consulting clients.

Part I – Privacy for Coaching Clients

Information We Collect
– Personal details: name, email, phone, child/student age range, and booking information.
– Payments: processed securely by third-party providers (Stripe, Square, PayPal, Zelle, etc.). We do not store credit card numbers.
– Session notes: for coaching purposes only. These are not medical records.
– Website data: basic analytics (pages viewed, device type, browser, general location).

How We Use Your Information
– Deliver and improve coaching services.
– Schedule and confirm sessions.
– Send resources, updates, or reminders.
– Process payments.
– Comply with legal requirements if necessary.

Confidentiality
Your information is private and only shared with service providers that help us operate (e.g., scheduling or payment processors). Information may be disclosed if legally required (e.g., suspected abuse or imminent risk of harm).

Your Rights (California CPRA)
If you are a California resident, you have the right to:
– Know what personal information we collect.
– Request access to, correction of, or deletion of your information.
– Opt out of the sale or sharing of your personal information (we do not sell data).

– Limit the use of sensitive personal information.
To exercise your rights, contact us at: [email protected]

Children’s Privacy
Our coaching services are directed to adults (parents/educators). We do not knowingly collect information from children under 13.

Disclaimer
Successful Pathways Coaching provides coaching and educational support only. We do not diagnose, treat, or provide therapy or medical care. Coaching is not a substitute for professional healthcare.

Part II – Privacy for Consulting Clients

Successful Pathways Behavioral Consulting Inc. follows federal and state requirements for protecting Protected Health Information (PHI) under HIPAA.

Uses & Disclosures for Treatment, Payment, and Health Care Operations

We may use or disclose PHI with your consent for:
– Treatment: coordinating your care with other healthcare providers.
– Payment: obtaining reimbursement from insurers.
– Health Care Operations: activities like quality assessment, audits, or case management.

Uses Requiring Authorization
We will obtain your written authorization before releasing information for purposes outside of treatment, payment, or operations (including psychotherapy notes). You may revoke authorization in writing at any time, subject to legal limitations.

Disclosures Without Authorization
We may disclose PHI without authorization as required by law, including:
– Suspected child or adult abuse or neglect.
– Serious threats to health or safety.
– Legal investigations or as otherwise mandated.

Your Rights Regarding PHI
You have the right to:
– Request restrictions (though we may not always agree).
– Request confidential communications.
– Inspect or copy your PHI (with exceptions for therapy notes).
– Request amendments.
– Receive an accounting of disclosures.
– Obtain a paper copy of this notice.

Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
– Successful Pathways Behavioral Consulting Inc. at 1135 San Pablo Ave. #1520.
– The U.S. Department of Health and Human Services, Office of Civil Rights: (877) 696-6775 or http://ocrportal.hhs.gov/ocr/smartscreen/main.jsf.

Effective Date & Changes
This Notice is effective as of September 12, 2025. We reserve the right to change our privacy policies at any time and will post the updated policy on our website.

Contact Information
For questions about this Privacy Policy, contact:
Successful Pathways Coaching & Consulting
Email: [email protected]
Mailing Address: 11135 San Pablo Ave. #1520